Support
Stuck, spotted a bug, or want a rule the app doesn't have yet? Email support@digitalhopeltd.com and include the league name and, if it's about a game, the date and course. We aim to reply within two working days.
Email supportCommon questions
How do I join a league?
Ask the organiser for the invite link or QR code. Opening the link on your phone with ScoreHouse installed takes you straight to the join screen; otherwise enter the code under Join league.
Where are my scores calculated?
Stableford points, stroke play totals, match play, skins and team formats are all worked out from your gross scores and the playing handicap frozen when the round started. Tap any result to see the full breakdown, including countback and any league adjustment.
What is a league adjustment?
An optional league rule: for example, the previous week's winner carries −2 to their next competition score. It never changes anyone's golf handicap, and the rules page in each league spells out exactly what applies.
Does ScoreHouse take payments?
No. It keeps the league's ledger of entry fees, pots and prizes so everyone can see who owes what. Money changes hands however your group prefers.
Membership, trial and cancelling
ScoreHouse Membership is an auto-renewing yearly subscription with a 7-day free trial for new accounts. Manage or cancel it any time: on iPhone in Settings → your name → Subscriptions, on Android in Google Play → Payments and subscriptions → Subscriptions. Cancelling during the trial means you are not charged. A membership belongs to the store it was bought from, so one bought on iPhone does not carry over to Android, or the other way round.
Deleting my account
In the app: More → Profile → Delete Account removes your profile and sign-in straight away.
Without the app: email support@digitalhopeltd.com from the address you signed up with, with the subject “Delete my ScoreHouse account”. Your profile, photo, sign-in and notification tokens are deleted within 30 days and we confirm by reply.
What stays: results, scores and ledger lines already recorded in your leagues remain in their history, under your name as it was, so tables and balances stay correct for the other members. Chat messages you sent stay in the league’s chat unless you delete them first.